Refund & Cancellation Policy

Refund & Cancellation Policy

At Lilac Moments, we understand that plans may change. Our policy is as follows:

1. Cancellations

   • Cancellation requests must be submitted in writing via email.

   • Cancellation charges, if any, depend on the service booked and vendor policies.

2. Refunds

   • Eligible refunds will be processed after deducting applicable charges.

   • Refunds will be credited to the original payment method.

   • Refund processing time: 10–14 working days after approval.

3. Non-Refundable Services

   • Certain services such as flight tickets, visa fees, or promotional offers may be non-refundable as per vendor terms.